Hackney Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement sets out the steps taken by Hackney Carpet Cleaners to identify, prevent, and address modern slavery and human trafficking within our operations and supply chains. We are committed to conducting our business ethically, transparently, and in full respect of human rights.

Our Commitment and Zero-Tolerance Policy

Hackney Carpet Cleaners maintains a strict zero-tolerance approach to all forms of modern slavery, forced labour, servitude, child labour, and human trafficking. This applies to every aspect of our business, including direct employment, contracted labour, and the procurement of goods and services.

We expect the same high standards from all parties we work with, including suppliers, subcontractors, and business partners. Any relationship found to be in breach of our zero-tolerance policy will be reviewed immediately, and appropriate corrective or contractual action will be taken, up to and including termination of the relationship.

Our Business and Supply Chains

Hackney Carpet Cleaners provides professional carpet and upholstery cleaning services. Our supply chains primarily involve the sourcing of cleaning products, machinery, equipment, uniforms, and support services. We recognise that some sectors and regions present a higher risk of labour exploitation, and we take additional care when working with suppliers operating in these areas.

Supplier Standards and Audits

We require our suppliers and service providers to operate in accordance with all applicable labour, employment, and human rights laws. As part of our due diligence, we communicate our expectations clearly and require confirmation that modern slavery is not present within their operations.

Supplier audits are an integral part of our approach. These audits may include requests for documented evidence of labour practices, review of recruitment procedures, verification of wage and working time records, and confirmation that no fees are charged to workers for employment. Where appropriate, we may conduct site visits or request third-party audit reports to validate compliance.

If any non-compliance or potential risk is identified, we work with the supplier to develop an improvement plan with clear timeframes. Continued non-compliance or failure to demonstrate meaningful progress may result in the suspension or termination of the business relationship.

Training and Awareness

We are committed to raising awareness of modern slavery risks among our employees, particularly those involved in procurement, recruitment, and supplier management. Training covers how to recognise potential indicators of exploitation, how to escalate concerns, and the responsibilities of staff in supporting our zero-tolerance stance.

We encourage an open culture where concerns about unethical or illegal behaviour can be raised without fear of retaliation.

Reporting Channels and Whistleblowing

Hackney Carpet Cleaners provides clear internal channels through which employees and workers can report concerns about modern slavery or unethical labour practices. Concerns may relate to our own operations or to those of our suppliers and contractors.

Reports can be made confidentially through our established management reporting lines. All reports will be treated seriously, investigated promptly, and handled sensitively. We do not tolerate victimisation of anyone who raises a concern in good faith, and we will take appropriate action where wrongdoing is identified.

Continuous Improvement and Annual Review

We recognise that tackling modern slavery is an ongoing responsibility. We are committed to reviewing and strengthening our policies, procedures, and due diligence processes regularly to ensure they remain effective and proportionate to the risks we face.

This Modern Slavery Statement is reviewed at least once every twelve months by the management of Hackney Carpet Cleaners. As part of the annual review, we assess the effectiveness of our actions, consider feedback from staff and stakeholders, and identify opportunities for improvement in areas such as supplier engagement, auditing practices, and staff training.

By publishing this statement, Hackney Carpet Cleaners reaffirms its commitment to operating in a manner that respects human dignity, upholds labour rights, and actively works to prevent modern slavery and human trafficking in all aspects of our business.